Step By Step is a private, nonprofit corporation operating in Pennsylvania since 1977. We provide a wide range of residential and community support services for children and adults with intellectual disabilities, behavioral health, and autism spectrum disorders throughout four regions.
The Software Solutions Specialist will be responsible for implementing and supporting all software throughout the Agency. The specialist will act as liaison between our Agency and the solution provider teams. Following implementation of the new software, the specialist will become an expert on the implemented solution. Will provide ongoing internal support for the solution, answering questions and providing training as needed. The specialist will provide technical migration support, assist in mapping and moving data from existing systems to new solutions, schedule and oversee implementation and support meetings and milestones.
Must possess strong communication and organizational skills, ability to quickly learn detailed business processes, new system configurations and features; able to explain technology and system processes to others.
This is a full-time position and will sit in the Wilkes Barre office. Bachelors degree and 3 years of related experience is required.